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Retail Analytics for Store Operations & Loss Prevention

20/20 Retail™ data analytics software is designed to help both traditional retail & grocery businesses improve their store operations & loss prevention efforts. 20/20 does this by analyzing daily store data to identify opportunities to increase operational efficiency & reduce losses within your business.

Implementing our retail analytics software allows store operations and loss prevention teams to visualize and act on data insights through industry leading functionality such as opportunity dashboards, prescriptive alerting with a closed loop workflow, multi-dimensional POS data reporting, and much more.

20/20 Retail makes it easy for any retail or supermarket chain to come away with real, actionable insights into their business that can stop profit loss in it’s tracks!

Retail data analytics dashboard

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Why 20/20 Retail?

20/20 retail operations Retail Operations

20/20’s retail operations software takes all of your in-store data and presents tangible profit opportunities and operational insights through functionality like prescriptive dashboards and workflows.  Increase store efficiency and improve margins by analyzing metrics such as throughput rates or average transaction time per associate during peak hours across the chain for insight into training needs. 20/20 takes the guesswork out of store operations optimization so that you know exactly what to improve to gain the biggest benefit to the bottom line.

20/20 retail loss prevention Retail Loss Prevention

20/20’s retail loss prevention software allows your retail LP teams to drive awareness and reduce losses from employee fraud and operational shrink.  20/20 uses advanced KPIs and other functionality to identify negative value patterns in the data and bring them to the forefront.  From eliminating fraud to controlling operational shrink,  your store loss prevention (LP) teams can easily & proactively identify this behavior through one of many visualization options, or set up a prescriptive alert to be made instantly aware whenever a negative trend occurs.

Ops Examples

20/20 store operations software helps identify operational improvement areas such as:

LP Examples

20/20 LP software helps eliminate fraudulent schemes such as:

Retail Operations

  • Labor Efficiencies
  • Promotion Management
  • Sales Productivity

Grocery Operations

  • Loyalty Program Analysis
  • Department/Store Productivity
  • Margin Improvement

Retail Loss Prevention

  • Coupon Fraud
  • Markdowns
  • Non-Receipted Returns

Grocery Loss Prevention

  • Line/Post Voids
  • SCO Abuse
  • Keyed Items

20/20 Retail is exception based reporting (EBR) on steroids.  Where traditional exception reporting software takes data and lets you query and report on it to find data outliers that may or may not be potential problems, 20/20 takes retail EBR a step further.  With our retail analytics software,  you gain instant insights into these metrics and more so that you can either stop the negative trend or capitalize on the optimization opportunity. 20/20 combines EBR, retail management software, and our analytics platform into one flexible application so that whether you are grocery operations management, a supermarket operations manager, or a C-level exec at a nationwide retail brand, our retail operations software simplifies your data so that all that you need to do is act on what’s in front of you!

Download the 20/20 Retail Data Analytics Data Sheet!

Get more info on how 20/20 can help your retail operations & LP initiatives

Retail Data Analytics Features

Opportunity Dashboards   Opportunity Dashboards

Add any report or opportunity widget to a linked dashboard and create a unified view of your business that updates as you drill-down.

Prescriptive Alerts   Prescriptive Alerts

Alerts contain an all-inclusive workflow and prescriptive action plan to follow depending on which alert type was generated.

Reports   Multi-Dimensional Reporting

Use 20/20’s multi-dimension reporting along with color coded filtering, aggregate KPIs, and predictive graph views.

Advanced Queries   Advanced Query Builder

Easily build queries as simple as complex as desired containing operators such as AND, OR, NOT, FOLLOWED BY, etc.

InfoBox   InfoBox

The “InfoBox” contains data from all integrated modules that relates to the particular transaction in question on a single screen.

Quick Query  Quick Query

Use Quick Queries to perform spontaneous drill downs or check look-ups on a separate browser tab.

retail analytics dashboard

retail operations alert

retail management KPI

retail loss prevention query