Grocery Data Analytics

Grocery stores have expanded in scope, size and product lines from their predecessors to become a one stop shopping experience.  From nationwide supermarkets to small mom & pop markets, grocers can carry inventory from the basic staples of milk and bread to diverse and high end lines of health and beauty aids, pharmaceuticals, stationery, liquor and even electronics.  However, unlike traditional retailers, grocers are unique thanks to their high items per transaction count, often narrow profit margins, and the time sensitive nature of the merchandise they sell.

Due to these challenges, it is important to keep a close eye on operational metrics like inventory and labor as well as loss prevention concerns such as employee fraud, as even small amounts of waste or theft can have a large impact on profits.

It is essential to use the data generated in your stores to stay on top of these issues, but manually analyzing this data due to outdated or a lack of the proper technology becomes a time consuming process.  You need a tool that can do the dirty work so that you are presented with meaningful data without needing to do manually analysis.

Our grocery analytics software allows grocers to properly analyze their data to identify shrink or operational enhancement opportunities.  When an anomaly is identified, it is brought to your attentions so you can save time searching and spend more time positively impacting the bottom line.

Download the Grocery Data Sheet!

Get more info on how 20/20 Retail can help your supermarket operations & LP initiatives

How Can Grocery Analytics Software Help?

20/20 Retail is grocery analytics software that takes store data and processes it on a daily basis to find events and patterns within the data.  When an anomaly is identified it is presented to you as an alert containing tangible profit opportunities.  Rather than needing a team of individuals mining through long lists of transactions looking for single events, 20/20 aggregates all of your data so that you can view company, district, store, employee, and item performance giving you the ability to see issues and trends by simply logging in.

With 20/20 Retail, the primary focus is on loss prevention and grocery operations.  20/20’s allows supermarket loss prevention teams to focus on internal fraud anywhere from the POS to the self check-out.  The application flags suspicious or sales-reducing behavior and send alerts to the right users, so that the activity is stopped immediately and prevented from happening again.

Along with being an industry leading grocery loss prevention solution, 20/20 makes it easy to gain insights into operational process and sales increasing activities, enabling users to capitalize on profit opportunities that may have gone unnoticed by other exception reporting software.

Additionally, 20/20 allows you to bring in data from across the company including Point of Sale, Financial, Labor, Inventory, Cash Office, and Direct Store Delivery data.  All of this data can be mixed and matched with each other to give a deeper breadth of analysis that is not available with common grocery software.  This way, you can ensure that your grocery stores stock the correct amount of items, staffs the correct amount of people, and maximizes their opportunity for profit.

Supermarket Loss Prevention Grocery Loss Prevention

With 20/20’s grocery loss prevention software, your supermarket LP teams drive awareness and reduce losses attributed to employee fraud and operational shrink. 20/20 helps your LP teams bring hidden sources of profit loss to light through analysis of common retail fraud schemes, training processes, and procedural issues that can possibly be improved. Anything identified by 20/20 to be suspicious or warrant attention is then available as a closed loop workflow so that you can ensure that your LPM’s and LPDM’s are following through on the issues flagged by 20/20.


  • Negative Value Transactions
  • Excessive voids or markdowns
  • Under rings, code switching or coupon fraud

Supermarket Operations Grocery Operations

With 20/20 Retail you can ensure that your associates and stores are performing as efficiently as possible by monitoring their sales productivity.  20/20’s grocery operations software monitors sales performance metrics like cashier incentives, promotion execution, and customer throughput against labor.  These supermarket operations metrics are available on dashboards as opportunities, visible through many report visualizations, or can be sent directly to an individual with a prescriptive alert.


  • Throughput, average basket size and average transactions per day
  • Analysis of persishable products sold vs. inventory count
  • Track and managing promotions more effectively

20/20 Retail provides retailers with insights into key supermarket loss prevention & store operations metrics to stop negative trends that may be impacting your margins or find hidden opportunities to increase profit.  Whether you are a franchisee, a manager of a mid sized market, or a C-level executive of a national supermarket chain, our grocery management software does the legwork so that all you need to act on is right in front of you!

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Areas of Focus

Grocery Analytics Software   POS Analytics

POS Analytics is the core focus of 20/20, allowing you to report on point-of-sale, HR, Store,& Item Detail data to make connections regarding your in-store sales so that you can monitor and improve performance.

Grocery DSD  Direct Store Delivery

The Direct Store Delivery module for grocery combines vendor data and invoice details with POS so that you can manage and analyze vendors who deliver inventory directly to stores with things like delivery schedule, invoices, and credits.

Grocery Inventory Shrink   Inventory Shrink

The Inventory Shrink module brings in inventory results & counts by item, reconciliation & store made adjustments, and historical shrink results so that you can effectively manage inventory shrink by item and correlate with the POS to identify the true root cause of shrink at the item level.

Grocery Financial   Financial

The Financial module lets you analyze P&L data, store purchase cards, employee expenses, and lottery commissions by store to provide a consistent interpretation of each stores financial ranking according to company goals as well as where they stand from a budget standpoint.

grocery labor   Labor

The Labor Module adds time card & labor schedules to the POS Analytics data allowing you to optimize employee scheduling by compare scheduled to worked hours, manage overtime, and focusing management attention on any labor to sales imbalances or who was clocked in during a specific in-store event.

grocery cash office   Cash Office

The Cash Office module allows you to analyze data like cash over/short, pickups, loans, deposits, and till balances so that you can easily identify and investigate any cashier over/shorts of other financial discrepancies at the point-of-sale or within the store.