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Table Serve Restaurant Data Analytics

Table Serve Restaurants, or TSRs, encompass establishments from fine dining establishments to national chains to your neighborhood pub.  What all of these types of restaurants have in common is that server efficiency and reducing costs are the key to a thriving business.  With social media revolving so much around dining and customer review apps like Yelp, there is no room for inefficiency in such a competitive market.

Restaurant owners need to optimize things like employee scheduling and inventory, while monitoring employee activity like table turns, check times, and ability to upsell.  As busy as the restaurant industry can be, data analysis can sometimes be pushed to the back burner due to the effort and time needed to mine through transactions to find issues.

In order to properly analyze your store data to identify shrink or operation enhancement opportunities, you need a tool that can bring these issues and opportunities to the forefront so you can save time searching and spend more time positively impacting the bottom line.

Download the Table Service Data Sheet!

Get more info on how our TSR data analytics software can help your restaurant operations & LP initiatives

How Can TSR Analytics Software Help?

20/20 F&B™ is TSR data analytics software designed for table service restaurants that takes your data and processes it on a daily basis to find events and patterns and present them to you as alerts and tangible opportunities.  Rather than needing a team of individuals mining through long lists of orders looking for single events, 20/20 aggregates all of your data so that you can view company, district, store, employee, and menu item performance giving you the ability to see issues and trends by simply logging in.

With 20/20 F&B the primary focus is on loss prevention and store operations.  20/20 allows loss prevention teams to focus on restaurant fraud schemes like wagon wheel, kitchen cancels, or other types of check manipulation.  The application flags suspicious or sales-reducing behavior and send alerts to the right people so the activity is stopped immediately.

Along with being an industry leading loss prevention solutions, 20/20 provides table service operators with insight into enhancements you can make from a server, day part, or revenue center perspective that can turn into profit opportunities.

Additionally, 20/20 allows you to bring in data from across the company including Point of Sale, Financial, Labor, and the Cash Office.  All of this data can be mixed and matched with each other to give a deeper breadth of analysis that is not available with common restaurant software.  This way, you can ensure that your restaurant can optimize staff based on the daily rush, analyze food cost vs. sales, and gain a better overall understanding of what was going on while you were busy running your business.

TSR Loss Prevention TSR Loss Prevention

Restaurant loss prevention teams drive awareness and reduce losses attributed to employee fraud and operational shrink. 20/20’s TSR loss prevention software helps your LP teams bring hidden sources of profit loss to light through analysis of common retail fraud schemes, training processes, and procedural issues that can possibly be improved. Anything identified by 20/20 to be suspicious or warrant attention is then available as a closed loop workflow so that you can ensure that your restaurant managers are following through on the issues flagged by 20/20.

Examples

  • Identify schemes like wagon wheel, tip manipulation, kitchen cancels
  • Analyze food cost to sales and margin to sales to understand waste
  • Detect time clock fraud and padded hours

TSR Operations TSR Operations

With 20/20 F&B you can ensure that your associates and stores are performing as efficiently as possible by monitoring their sales productivity.  20/20’s TSR operations software monitors sales performance metrics like table turns and upselling of menu items, or restaurant efficiency metrics like speed of service.  These metrics are available on dashboards as opportunities, visible through many report visualizations, or exceptions can be sent directly with a prescriptive alert.

Examples

  • Monitor labor efficiencies like order time, kitchen time or table turns
  • Determining the effectiveness of manager comps, coupons and discounts
  • Identifying sales productivity of menu items, locations and employees

20/20 F&B provides restaurateurs with insights into key loss prevention & store operations metrics to stop negative trends that may be impacting your margins or find hidden opportunities to increase profit.  Whether you are a franchisee, manager of a regional bar/restaurant group, or a C-level executive of a national restaurant chain, our TSR data analytics software does the legwork so that all you need to act on is right in front of you!

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Areas of Focus

TSR POS Analytics  POS Analytics

POS Analytics is the core focus of 20/20, allowing you to report on point-of-sale, HR, Store,& Item Detail data to make connections regarding your restaurant sales so that you can monitor and improve performance.

TSR Financial   Financial

The Financial module lets you analyze P&L data including food cost and controllables so that you can accurately rank restaurant financial performance, compare expenditures to budgets, and analyze sales by food cost for a true view of profit margin.

TSR Labor   Labor

The Labor Module adds time card & labor schedules to the POS Analytics data allowing you to optimize employee scheduling by compare scheduled to worked hours, manage overtime, and focusing management attention on any labor to sales imbalances or who was clocked in during a specific in-restaurant event.

TSR Cash Office   Cash Office

The Cash Office module allows you to analyze data like cash over/short, pickups, loans, deposits, and till balances so that you can easily identify and investigate any cashier over/shorts of other financial discrepancies at the point-of-sale or within the restaurant.