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TSR Data Analytics for Your Restaurants

Table Service Restaurants, or TSRs, encompass establishments from fine dining establishments to national chains to your neighborhood pub.  What all of these types of restaurants have in common is that server efficiency and reducing costs are the key to a thriving business.  With social media revolving so much around dining and customer review apps like Yelp, there is no room for inefficiency in such a competitive market. Restaurant owners need to find time to optimize things like employee scheduling and inventory, while monitoring employee activity like table turns, check times, and ability to upsell while continuing to run their business.

20/20 F&B™ is TSR data analytics software designed for table service restaurants that takes your data and processes it on a daily basis to find events and patterns and present them to you as alerts and tangible opportunities.  Rather than needing a team of individuals mining through long lists of orders looking for single events, 20/20 aggregates all of your data so that you can view company, district, store, employee, and menu item performance giving you the ability to see issues and trends by simply logging in.

Download the Table Service Data Sheet!

Get more info on how our TSR data analytics software can help your restaurant operations & LP initiatives

Table Service Loss Prevention

Restaurant loss prevention teams drive awareness and reduce losses attributed to employee fraud and operational shrink. 20/20’s TSR loss prevention software helps your LP teams bring hidden sources of profit loss to light through analysis of common retail fraud schemes, training processes, and procedural issues that can possibly be improved. Anything identified by 20/20 to be suspicious or warrant attention is then available as a closed loop workflow so that you can ensure that your restaurant managers are following through on the issues flagged by 20/20.

Examples

  • Identify schemes like wagon wheel, tip manipulation, kitchen cancels
  • Analyze food cost to sales and margin to sales to understand waste
  • Detect time clock fraud and padded hours

Table Service Operations

With 20/20 F&B you can ensure that your associates and stores are performing as efficiently as possible by monitoring their sales productivity.  20/20’s TSR operations software monitors sales performance metrics like table turns and upselling of menu items, or restaurant efficiency metrics like speed of service.  These metrics are available on dashboards as opportunities, visible through many report visualizations, or exceptions can be sent directly with a prescriptive alert.

Examples

  • Monitor labor efficiencies like order time, kitchen time or table turns
  • Determining the effectiveness of manager comps, coupons and discounts
  • Identifying sales productivity of menu items, locations and employees

20/20 F&B provides restaurateurs with insights into key loss prevention & store operations metrics to stop negative trends that may be impacting your margins or find hidden opportunities to increase profit.  Whether you are a franchisee, manager of a regional bar/restaurant group, or a C-level executive of a national restaurant chain, our TSR data analytics software does the legwork so that all you need to act on is right in front of you!

Get a hands on look at 20/20 F&B!