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Case Studies

Case Studies and Testimonials From Our Valued Customers

Empowering Efficiency: Agilence Analytics at Coborn's Supermarkets
Empowering Efficiency: Agilence Analytics at Coborn's Supermarkets
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Stater Bros. Markets: Elevating Loss Prevention with Agilence Analytics
Stater Bros. Markets: Elevating Loss Prevention with Agilence Analytics
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Streamlining Investigations: How One LP Investigator Tackles 500+ Restaurants Using Agilence Analytics
Streamlining Investigations: How One LP Investigator Tackles 500+ Restaurants Using Agilence Analytics
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Harp's Foods Testimonial
Harp's Foods Testimonial
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Festival Foods Testimonial
Festival Foods Testimonial
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DSW Tackles Return Fraud and Inventory Shrinkage with Agilence Analytics
DSW Tackles Return Fraud and Inventory Shrinkage with Agilence Analytics
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C&K Market Testimonial
C&K Market Testimonial
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Working Across Departments to Maximize Value
Working Across Departments to Maximize Value
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This asset protection department saved over 200 hours per year, resulting in more than five weeks back to focus on solutions.
This asset protection department saved over 200 hours per year, resulting in more than five weeks back to focus on solutions.
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Agilence Integration Revolutionizes Asset Protection for Fashion Retailer: Real-Time Fraud Detection Leads to Substantial Loss Prevention and Cross-Departmental Impact
Agilence Integration Revolutionizes Asset Protection for Fashion Retailer: Real-Time Fraud Detection Leads to Substantial Loss Prevention and Cross-Departmental Impact
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When Data Becomes an Asset to Asset Protection
When Data Becomes an Asset to Asset Protection
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Unmasking Fraud: Taking a Data-Driven Approach with Agilence
Unmasking Fraud: Taking a Data-Driven Approach with Agilence
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The Importance of Agile Reporting Tools
The Importance of Agile Reporting Tools
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Conquering Coupon Fraud
Conquering Coupon Fraud
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Harnessing the Power of Cross-Departmental Collaboration for Transformative Success
Harnessing the Power of Cross-Departmental Collaboration for Transformative Success
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Primark’s Data-Driven Approach to Tackling Retail Fraud
Primark’s Data-Driven Approach to Tackling Retail Fraud
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Strengthening Fraud Prevention at Merlin Entertainments
Strengthening Fraud Prevention at Merlin Entertainments
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Illuminating the Path: Travis Lee's Journey into Instant Insights with Agilence Analytics
Illuminating the Path: Travis Lee's Journey into Instant Insights with Agilence Analytics
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Users turned to Agilence to query their transactional data easily and analyze program results. One finding revealed the average loyalty card transaction was approximately $7 larger than those without cards.
Users turned to Agilence to query their transactional data easily and analyze program results. One finding revealed the average loyalty card transaction was approximately $7 larger than those without cards.
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Accessing All Data Sources in One Centralized Location
Accessing All Data Sources in One Centralized Location
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Using Agilence, one grocery chain revealed nearly $64,000 in bag purchases that were not rung into the POS in just 30-days across all California locations.
Using Agilence, one grocery chain revealed nearly $64,000 in bag purchases that were not rung into the POS in just 30-days across all California locations.
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Teaming With the Agilence Customer Success Team
Teaming With the Agilence Customer Success Team
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Asset Protection's success with Agilence has spread to other departments within the organization, including Legal, Internal Audit, Store Front End, and the Operations Field Team.
Asset Protection's success with Agilence has spread to other departments within the organization, including Legal, Internal Audit, Store Front End, and the Operations Field Team.
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Delivering Profits Back to the Business
Delivering Profits Back to the Business
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Improving Data Transparency Using Agilence
Improving Data Transparency Using Agilence
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Maximizing the Value of the Agilence Platform
Maximizing the Value of the Agilence Platform
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This Asset Protection team saw a 50% reduction in investigative time by cutting the average time from identification to resolution from 4 days to 2.
This Asset Protection team saw a 50% reduction in investigative time by cutting the average time from identification to resolution from 4 days to 2.
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Using Data-Driven Insights to Improve Restaurant Operations
Using Data-Driven Insights to Improve Restaurant Operations
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Shoe Carnival improved their customer experience and program reputation by gaining a better understanding of their loyal customers and rewards members.
Shoe Carnival improved their customer experience and program reputation by gaining a better understanding of their loyal customers and rewards members.
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MOD Pizza’s Preferred Exception-Based Reporting Solution
MOD Pizza’s Preferred Exception-Based Reporting Solution
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Using Agilence Across All Departments
Using Agilence Across All Departments
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Simplified Reporting Across the Enterprise
Simplified Reporting Across the Enterprise
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How Internal Audit and Operations Teams Use Agilence to Uncover Actionable Insights
How Internal Audit and Operations Teams Use Agilence to Uncover Actionable Insights
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Three examples of Agilence customers identifying and rectifying labor inefficiency.
Three examples of Agilence customers identifying and rectifying labor inefficiency.
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Teaming With Customer Success for Further Innovation
Teaming With Customer Success for Further Innovation
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Less than two weeks after a dishonest associate was terminated, cash transactions as a percent of total sales went up from 11% to over 30%.
Less than two weeks after a dishonest associate was terminated, cash transactions as a percent of total sales went up from 11% to over 30%.
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This grocer discovered $2,400 in lost revenue due to underweight orders of 1lb per week and $2,600 in lost revenue due to underweight orders of 2lb per week.
This grocer discovered $2,400 in lost revenue due to underweight orders of 1lb per week and $2,600 in lost revenue due to underweight orders of 2lb per week.
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Teaming With Customer Success for Further Innovation
Teaming With Customer Success for Further Innovation
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This regional grocer used Agilence to identify and rectify a production issue resulting in a 30% increase in rotisserie chicken sales.
This regional grocer used Agilence to identify and rectify a production issue resulting in a 30% increase in rotisserie chicken sales.
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Addressing employee meal abuse revealed an opportunity to save over $500k in margin annually.
Addressing employee meal abuse revealed an opportunity to save over $500k in margin annually.
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After a pre and post-implementation analysis, leaders found that food costs dropped across the enterprise by nearly 40% and sales increased by 15%.
After a pre and post-implementation analysis, leaders found that food costs dropped across the enterprise by nearly 40% and sales increased by 15%.
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Integrating their retail and restaurant POS systems with Agilence's data analytics platform allows users to view a single source of truth across the enterprise.
Integrating their retail and restaurant POS systems with Agilence's data analytics platform allows users to view a single source of truth across the enterprise.
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Analysts estimated that in just 30 days, 29,450 cars across all locations had left due to long drive-thru queues.
Analysts estimated that in just 30 days, 29,450 cars across all locations had left due to long drive-thru queues.
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This specialty retailer saw a total of $12 million in total annual savings attributed to insights uncovered using Agilence.
This specialty retailer saw a total of $12 million in total annual savings attributed to insights uncovered using Agilence.
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See how Agilence helped reveal an opportunity to add $1.8 million in top line sales to the enterprise annually.
See how Agilence helped reveal an opportunity to add $1.8 million in top line sales to the enterprise annually.
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See how Agilence helped identify a coupon promotion that added an extra $405K back to the company's bottom line in just two months.
See how Agilence helped identify a coupon promotion that added an extra $405K back to the company's bottom line in just two months.
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See how this retailer discovered a 42% increase in average order size when comparing transactions that include upsell items versus those that only had shoes.
See how this retailer discovered a 42% increase in average order size when comparing transactions that include upsell items versus those that only had shoes.
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See how this retailer identified nearly $1 million worth of fraudulent activity in one year by targeting refunds and gift card fraud.
See how this retailer identified nearly $1 million worth of fraudulent activity in one year by targeting refunds and gift card fraud.
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Using Agilence's data analytics platform, the retailer's analysts discovered that 10% of their BOPIS transactions included additional in-store sales above the online purchase amount.
Using Agilence's data analytics platform, the retailer's analysts discovered that 10% of their BOPIS transactions included additional in-store sales above the online purchase amount.
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Using Agilence, users identified locations selling at up to 90% below cost on certain items.
Using Agilence, users identified locations selling at up to 90% below cost on certain items.
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With the creation of a hyper-targeted Discount Dashboard, Rack Room Shoes team members have been able to pinpoint problem areas within their policies and procedures.
With the creation of a hyper-targeted Discount Dashboard, Rack Room Shoes team members have been able to pinpoint problem areas within their policies and procedures.
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