Grocery Analytics Software for Your Supermarkets

Grocery stores have expanded in scope, size and product lines from their predecessors to become a one stop shopping experience.  However, unlike traditional retailers, grocers are unique thanks to their high transactional item counts, often narrow profit margins, and the time sensitive nature of the merchandise they sell. These nuances make it important to keep a close eye on store performance as even small amounts of waste or theft can have a large impact on profits.

20/20 Grocery is grocery analytics software that takes store data and processes it on a daily basis to find events and patterns within the data.  When an anomaly is identified it is presented to you as an alert containing tangible profit opportunities.  Rather than needing a team of individuals mining through long lists of transactions looking for single events, 20/20 aggregates all of your data so that you can view company, district, store, employee, and item performance giving you the ability to see issues and trends by simply logging in.

Price Chopper

 Featured Case Study: Price Chopper

See how Price Chopper replaced their legacy grocery EBR solution with 20/20!

Grocery Loss Prevention

With 20/20’s grocery loss prevention software, your supermarket LP teams drive awareness and reduce losses attributed to employee fraud and operational shrink. 20/20 helps your LP teams bring hidden sources of profit loss to light through analysis of common grocery fraud schemes, training processes, and procedural issues that can possibly be improved. Anything identified by 20/20 to be suspicious or warrant attention is then available as a closed loop workflow so that you can ensure that your LPM’s and LPDM’s are following through on the issues flagged by 20/20.


  • Negative Value Transactions
  • Excessive voids or markdowns
  • Under rings, code switching or coupon fraud

Grocery Operations

With 20/20 Grocery you can ensure that your associates and stores are performing as efficiently as possible by monitoring their sales productivity.  20/20’s grocery operations software monitors sales performance metrics like cashier incentives, promotion execution, and customer throughput against labor.  These supermarket operations metrics are available on dashboards as opportunities, visible through many report visualizations, or can be sent directly to an individual with a prescriptive alert.


  • Throughput, average basket size and average transactions per day
  • Analysis of persishable products sold vs. inventory count
  • Track and managing promotions more effectively

20/20 Grocery provides grocers with insights into key supermarket loss prevention & store operations metrics to stop negative trends that may be impacting your margins or find hidden opportunities to increase profit.  Whether you are a franchisee, a manager of a mid sized market, or a C-level executive of a national supermarket chain, our grocery management software does the legwork so that all you need to act on is right in front of you!

Get a hands on look at 20/20 Grocery!

Add-on Modules

In addition to the standard POS Analytics package, we also offer add-on modules so that you can incorporate other data feeds from throughout your grocery stores

Grocery DSD  Direct Store Delivery

The Direct Store Delivery module for grocery combines vendor data and invoice details with POS so that you can manage and analyze vendors who deliver inventory directly to stores with things like delivery schedule, invoices, and credits.

Grocery Inventory Shrink   Inventory Shrink

The Inventory Shrink module brings in inventory results & counts by item, reconciliation & store made adjustments, and historical shrink results so that you can effectively manage inventory shrink by item and correlate with the POS to identify the true root cause of shrink at the item level.

As we continue to develop new functionality that impacts departments beyond store operations and loss prevention, we will add new modules.

Download the Grocery Data Sheet!

Get more info on how 20/20 Grocery can help your supermarket operations & LP initiatives