Quick Service Labor Analytics

The quick service (QSR) Labor module for 20/20 F&B provides greater insight into daily labor activities, allowing quick service restaurants to use their labor more efficiently.  With this module QSR operators can identify and address labor to sales imbalances before they begin to impact sales negatively.  This module requires the standard 20/20 F&B solution.

Manage Labor and Overtime

With the Labor module for 20/20 F&B, managers receive automated alerts as individual employees begin to approach overtime.  By utilizing the insights from these alerts, managers can ensure that their restaurant remains compliant with corporate overtime policies, and corporate users can see how effectively each restaurant is planning their labor.

Staffing to Sales Analysis

The QSR Labor module allows you to easily analyze staffing to sales so that you can see how efficiently your staff is working, where you can make adjustments, and where you may need to provide additional training so that you can reduce labor costs while increasing sales.  With 20/20 F&B you can analyze sales per labor hour, check time, dollars per man hour, and any other staffing to sales metric to see where improvements can be made.

Scheduled vs Worked Hours

With the 20/20 F&B Labor module you can ensure that your managers are creating their schedules intelligently by monitoring scheduled hours vs hours worked.  Not only can your managers build smarter schedules with these insights, but you can use them to identify employees that may be abusing time clock procedures or calling out too often, and locations that need assistance during the lunch and dinner rush.

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Detect Time Clock Fraud

20/20 F&B for quick service restaurants makes it simple to detect and resolve time clock fraud.  By monitoring time card data, the QSR Labor module automatically identifies managers who excessively add hours manually, employees who are padding their hours, the creation and use of fake employee hours, and non-worked hours.  With this module you gain greater insights into time clock activates, allowing you to prevent fraud from impacting your financial success.

Identify 15 Minute Rule Abuse

If your organization has specific break guidelines, such as requiring employees to take a 15-minute break every couple of hours, 20/20 F&B’s Labor module makes it easy to identify associates and managers who are abusing these rules.  By analyzing punch in and out times, 20/20 shows you which employees are taking longer breaks, who is skipping their breaks, and who is trying to bank their breaks to leave early or pad their hours.

Labor by Revenue Center

By monitoring labor by revenue center, 20/20 F&B for quick service restaurants allows restaurant operators to see how efficiently each of the revenue centers within a restaurant performs throughout the day.  By utilizing the insights from this analysis restaurant managers and operators can create more effective schedules that allow restaurants to increase sales without increasing labor hours.

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Additional Modules for QSR

Financial Performance

Financial Performance

Cash Office

Cash Office