Quick Service Point of Sale Analytics

The Point of Sale (POS) Analytics module is at the core of all that 20/20 F&B does.  This quick service (QSR) POS Analytics module provides quick service restaurants with advanced data analytics for store operations and loss prevention that provides valuable insights into key areas of your business.  These insights are designed to focus management’s attention on improving performance and increasing sales.

Sales Performance Metrics

With the POS Analytics module for QSR you can easily monitor key sales performance metrics such as menu item performance, upselling, and employee/store performance across the chain and take action on items that can improve sales at each of your stores.  With 20/20 F&B, managers or franchisees can analyze things like whether a particular item is under or over performing at a particular location, see the calculated opportunity of upgrading ‘X’ number of meals from medium to large, and compare how your location(s) are performing in relation to their peers.

Labor Efficiencies

With 20/20 F&B for quick service restaurants you can ensure that your associates and restaurants are performing as efficiently as possible by monitoring their sales productivity.  The QSR POS Analytics module lets you analyze sales productivity activities such as speed of service, prep time, drive-thru time, and average checks per day.  The insights provided by this analysis shows you where to focus your attention to make your restaurants and employees more productive.

Check Manipulation

20/20 F&B makes it easier than ever to identify and control negative value transactions.  Alerts can be set on high fraud scenarios such as voids in cash transactions, or excessive manager meals so that they are caught quick.  Additionally, you can use 20/20’s custom risk index to analyze any number of different negative value metrics (line voids, manager voids, keyed items, etc.) on a weighted scale by associate or store to see if there are any danger areas that warrant some extra attention.

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Single Item Transactions

Along with check manipulation, single item transactions (SITs) and low value checks can be the biggest source of losses for quick service restaurants.  With the POS Analytics module for 20/20 F&B you can easily identify checks that contain just a single item, like a beverage or condiment, and which restaurants and employees have the highest number of these low value or single item checks.  By using these insights, you can reduce losses across your chain while improving profits.

Discount Abuse

The QSR POS Analytics module for 20/20 F&B allows quick service restaurants to automatically identify discount abuse.  All restaurant operators know that discounts such as manager comps, coupons, employee meals, and senior discounts are a normal part of daily business, but when left unchecked the use of discounts can be abused by fraudulent employees.  20/20 F&B prevents this from happening by calling out potential cases of discount abuse allowing users to react and resolve the issues.

Prescriptive Alerts and Workflows

When 20/20 F&B detects an anomaly or unusual pattern in your check data it will send a prescriptive alert to managers letting them know what the issue is and how to resolve it with your corporate action plan.  Along with this, each alert is accompanied by a workflow that ensures each manager is correctly following procedures.  With prescriptive alerts and workflows, restaurant managers can focus on results and improving the performance of their store.

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Contact our sales team today to see 20/20 in action and learn more about how it can help you with POS Analytics

Additional Modules for QSR

Financial Performance

Financial Performance

Labor Analysis

Labor Analytics

Cash Office

Cash Office