Retail Analytics Software for Your Specialty Retail Store

Retail is one of the fastest paced industries on the planet, which is why it is important to ensure that your business is operating as efficiently as it can be.  From operational concerns such as inventory levels, labor scheduling, and promotional execution to loss prevention issues like employee theft and operational shrink, the data being generated is the key to understanding the true health of your stores.

20/20 Retail is specialty analytics software that processes your data to find events and patterns and presents it to you as alerts and tangible profit opportunities.  Rather than needing a team of individuals mining through long lists of transactions looking for single events, 20/20 aggregates all of your data so that you can view company, district, store, employee, and item performance giving you the ability to see issues and trends by simply logging in.


Featured Case Study: Kirkland’s

See how Kirkland’s addressed their data analytics challenges with 20/20!

Specialty Loss Prevention

Retail loss prevention teams drive awareness and reduce losses attributed to employee fraud and operational shrink. 20/20’s specialty loss prevention software helps your LP teams bring hidden sources of profit loss to light through analysis of common retail fraud schemes, training processes, and procedural issues that can possibly be improved.  Anything identified by 20/20 to be suspicious or warrant attention is then available as a closed loop workflow so that you can ensure that your LPM’s and LPDM’s are following through on the issues flagged by 20/20.


  • Potential coupon fraud through dollar/quantity thresholds
  • Markdowns highlighted as a negative value metrics
  • Non-receipted returns associated with high theft items

Specialty Operations

With 20/20 Retail you can ensure that your associates and stores are performing as efficiently as possible by monitoring their sales productivity.  20/20’s specialty operations software monitors sales performance metrics like upselling, promotion execution, and customer throughput against labor.  These metrics are available on dashboards as opportunities, visible through many report visualizations, or can be sent directly to an individual with a prescriptive alert.


  • Monitoring labor efficiencies from throughput to average transactions per employee per store
  • Determining the effectiveness of a give-away, BOGO or discount
  • Identifying sales productivity of items, locations and employees

20/20 Retail provides retailers with insights into key loss prevention & store operations metrics to stop negative trends that may be impacting your margins or find hidden opportunities to increase profit.  Whether you are a boutique owner, a district manager of a small chain, or a C-level executive of a national brand, our specialty retail analytics software does the legwork so that all you need to act on is right in front of you!

Get a hands on look at 20/20 Retail!

Download the Specialty Retailer Data Sheet!

Get more info on how 20/20 can help your specialty operations & LP initiatives